Massage Etiquette

Thank you for choosing Green Life Massage for your health and relaxation needs. Please be mindful of the following policies that are drawn for your comfort and enjoyment. Thank you for your cooperation and our patronage.

APPOINTMENTS

We recommend scheduling appointments at least two to three weeks in advance to guarantee availability. However, we encourage you to check with us, as cancellations happen, we may be able to accommodate you on short notice.

GIFT CERTIFICATES

All of our gift certificates are fulfilled by the therapist chosen at the time of purchase. Please check the name on your certificate and schedule your appointment with that therapist.

CELL PHONES AND CONVERSATION

We respectfully request that all visitors keep noise to a minimum. Cellular phones and electronic devices are discouraged.

CANCELLATION AND NO SHOW POLICY

If you are unable join us for your scheduled appointment, please provide at least a 24 hour notice. We do not issue refunds for late cancelation/no show appointments. Last minute changes to appointments will be honored only if the service time is available and other guests are not inconvenienced.

LATE ARRIVALS

Being on time for your appointment is greatly appreciated and is a courtesy to our Massage Therapists and our other clients. If you arrive late for your scheduled appointment, we will make every effort to accommodate your full appointment but this is not always possible. Service time may be abbreviated to avoid delays for other clients and are charged at full value.

INAPPROPRIATE BEHAVIOR

This is a Professional Establishment: Our trained therapists are here solely to help improve your wellness and relaxation. If a therapist ever feels that a client is behaving inappropriately, they are authorized to stop the treatment immediately.

FORMS OF PAYMENT

We accept cash, checks, Visa, Master Card, and Discover. Services may be pre­paid over the phone or paid at the time of service. All service sales and gift certificate sales are final, with no refunds.

COMMUNICATING WITH YOUR THERAPIST

At Green Life Massage, we specialize in customized treatments that are based on each individual client’s needs. All aspects of our services can be customized, so please let your therapist know if you feel any discomfort or would like special attention on a particular area. Also, feel free to ask questions. The best experience always comes from honest, open communication with your therapist