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Massage Etiquette

Thank you for choosing Green Life Massage for your health and relaxation needs. Please be

mindful of the following policies that are drawn for your comfort and enjoyment. Thank you for

your cooperation and patronage.



We recommend scheduling appointments at least one week in advance to guarantee availability.

However, we encourage you to check with us, as we may be able to accommodate you on short



Gift Certificates

All of our gift certificates are fulfilled by the therapist chosen at the time of purchase.

Please check the name on your certificate and schedule your appointment with that therapist.




Cell Phones and Conversation

We respectfully request that all visitors keep noise to a minimum. Cellular phones and electronic

devices are discouraged.


Cancellation and No Show Policy

If you are unable join us for your scheduled appointment, please provide at least a 24 hour notice.

We do not provide refunds for canceled/ no show appointments. Last minute changes to

appointments will be honored only if the service time is available and other guests are not inconvenienced.


Late Arrivals

Being on time for your appointment is greatly appreciated and is a courtesy to our Massage

Therapists and our other clients. If you arrive late for your scheduled appointment, we will make

every effort to accommodate your full appointment but this is not always possible. Service time

may be abbreviated to avoid delays for other clients and are charged at full value.


Communicating with Your Therapist

At Green Life Massage, we specialize in customized treatments that are based on each individual

client’s needs. All aspects of our services can be customized, so please let your therapist know if

you feel any discomfort or would like special attention on a particular area. Also, feel free to ask

questions. The best experience always comes from honest, open communication with your therapist.


Inappropriate Behavior

This is a Professional Establishment: Our trained therapists are here solely to help improve your

wellness and relaxation. If a therapist ever feels that a client is behaving inappropriately, they are

authorized to stop the treatment immediately.


Forms of Payment

We accept cash, Visa, Master Card and Discover. Services may be pre­paid over the phone or paid

at the time of service. A credit card number is may be required to hold your appointment.

All service sales and gift certificate sales are final, with no refunds.